5-Year Limited Warranty - Stainless Steel StepOn

Product Number 5211

Thank you for your interest in our products. We are committed to developing creative and affordable products for the home that make everyday life easier.

WHAT DOES THE LIMITED WARRANTY COVER

This five (5) year limited warranty covers the Stainless Steel StepOn Waste Can Product number 5211 (“Product”). Some products may have come with a bonus small waste can in the package, this warranty is only for the 12.6 Gallon Stainless Steel StepOn Waste Can.

This warranty covers the physical goods for any defects in the material or workmanship when used for normal household use as further detailed below.

HOW LONG DOES THE WARRANTY LAST

The term of this warranty begins on the purchase date of the Product from an authorized retailer by the original purchaser and continues for five (5) years, subject to limitations and exceptions.

WHAT WILL WE DO UNDER THE FIVE (5) YEAR LIMITED WARRANTY

If the Product falls within the guidelines of this warranty as solely determined by HMS Mfg. Co. and there is a defect, malfunction, or other failure of the Product not caused by any misuse or damage to the Product while in the Original Purchaser’s possession, we will take steps to remedy the failure or defect at our sole discretion.

WHAT ARE THE WARRANTY'S EXCLUSIONS AND LIMITATIONS

This warranty does not cover damage caused by misuse, abuse, and/or accident such as, including but not limited to:

  • Commercial/Industrial use

  • Normal Wear and Tear

  • Repairs

  • Unauthorized modification

  • Theft or loss

  • Misuse

  • Damage caused from misuse

  • Accidental/Intentional Damage

  • Negligence

  • Damage caused by a natural disaster

  • Tampering

DO NOT ATTEMPT TO REPAIR THE PRODUCT.

HOW CAN THE ORIGINAL PURCHASER SEND IN A WARRANTY REQUEST

To obtain performance under this warranty, the Original Purchaser must:

Complete the Warranty Claim Form, which can be found at this link:

https://heftyhomesolutions.com/warranty-claim-form

For more information on this warranty, please email us at: hmscustomerservice@hmsmfg.com

Or call toll free: 833-689-4467

 

DISCLAIMER AND LIMITATION 

EXCEPT FOR THE LIMITED WARRANTY SET FORTH HEREIN AND AS FURTHER EXPRESSLY LIMITED AND ITS WARRANTY PERIOD ALSO SET FORTH HEREIN, HMS MFG CO. AND REYNOLDS CONSUMER PRODUCTS MAKE NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING ANY WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

 

LIMITATION OF LIABILITY

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.